How good can we be? There are a few ways to look at this question. At Pinpoint Software, we always ask it of ourselves with a timeframe in mind. If we looked at how good we can be indefinitely, we would not be able to give you an answer because we are always striving to improve. Setting performance goals without a timeframe is a quick way to achieve complacency and slow down the growth and potential of anything you do. That is something in today’s day and age you just cannot afford to do.
When it comes to deciding on tasks, either within a store audit software or on paper, every task should have an objective and a way to see measurable results. Some of those objectives will be as simple as making sure the day-to-day operations necessary for stores are getting done so the business can operate successfully. Other tasks are going to help analyze new business objectives and make sure that they are being done properly. In either case, tasks should help the business accomplish something.
The next question is: What is the business trying to achieve? What does the end result of that objective being met need to look like? If we setup a special holiday display, how many sales need to be made in order for it to be considered successful? Once measurable, timely goals are set, it can lead to more successful store audits.
One of the biggest benefits of a good store audit software solution is the ability to go back and look at photos linked to specific tasks. Inevitably some objectives will not be met, and you will want to know why. Was the display setup on time? Was it setup correctly? Did we execute everything properly and according to our original plan? Being able to answer these questions can be the first step in making the necessary improvements for the future.
These are what are called SMART goals, I’m sure you’ve heard of them before. If you truly have specific, measurable, achievable, relevant and time-bound goals, you will need to be continually modifying them, as your goals should change over time. Using your store audit software to identify areas for improvement and completing your SMART goals is a key to running a successful business.